Return Policy

At Persian Area Rugs, we have a mission to ensure our customers receive the area rugs they order and that their rugs perform as expected.

Accepted Return:

  • Any items a customer wants to return due to dissatisfaction can be returned within 30 days of initial shipment.
  • We must receive a notification by email 
 

Although we utilize every possible effort to eliminate inaccuracies, from time to time, inaccuracies does happen which we will rectify as quickly as possible. Any item that is found to be defective, damaged, or shipped in error by Persian Area Rugs can be returned within 30 days of initial shipment.

Any defective, damaged, or shipped in error or incorrect product must be documented in the form of photos and confirmed as defective, damaged or incorrect by Persian Area Rugs.

The payment used to purchase the item(s) will be used to refund the purchase made.

No returns will be accepted without a return authorization number. If an item is received without proper authorization it may be refused. Only items damaged in transit may be refused at the time of delivery.

Please note that a restocking fee of 15% may apply to certain returns received. Kindly inquire within your request to return the item or items.


 Questions or Comments?:

As always, our company always welcomes your questions and feedback.

For return policy-related issues, please contact us at:

                           Email us:Customersupport@adorablerugs.com

                           Phone: 1-800-517-1998

                           Mail: 239 Old New Brunswick Rd Piscataway, NJ, 08854

 For questions, comments or assistance, we invite you to contact us at: